PRIVACY POLICY

Together Speech and Language (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect and process the following information:

  • Personal details such as your name, email address, phone number, and home address when you fill out forms or contact us.

  • Enquiry details relating to your requests for quotes, consultations, or services.

  • Technical data such as IP address, browser type, and information about how you use our website.

  • Cookies to improve website functionality and user experience (see Section 6).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes.

  • Process and manage your orders or service requests.

  • Communicate with you regarding appointments, updates, or important information.

  • Improve our website and services.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data only with:

  • Trusted third-party providers (e.g., payment processors, website hosting, IT support) who help us deliver our services.

  • Legal authorities if required to comply with the law.

All third parties we work with are required to keep your information secure and only use it in line with our instructions.

4. Data Retention

We will only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

5. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (subject to legal obligations).

  • Object to or restrict processing of your data.

  • Request transfer of your data to another provider.

To exercise your rights, please contact us at the details below.

6. Cookies

Our website uses cookies to improve functionality and monitor website usage. You can adjust your browser settings to refuse cookies, but some parts of the website may not function correctly without them.

7. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via chloe@communicationwithchloe.co.uk

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.